SSL issue on tribe.so subdomains

Incident Report for Bettermode

Resolved

We have experienced 18 minutes of downtime on V1 communities under tribe.so subdomain and some V2 communities. This issue did not V1 communities under custom domain or tribeplatform.com.

The root cause of this issue was expiration of an intermediate SSL certificate. Our engineers identified the issue right away and patched the servers with an updated intermediate SSL certificate. If you're still experiencing this issue, please close and reopen your browser and try again.

Posted Oct 07, 2021 - 00:36 UTC